Getting referred: directories, colleagues, CCOs, counties

Check what you learned

10 questions from this lesson. Answers are checked as you go; nothing is recorded.

1. 1 / 10

   What is the primary purpose of a directory profile according to the lesson?

   ATo replace the therapist’s personal websiteBTo showcase a therapist’s website design skillsCTo provide detailed case studies for potential clientsDTo appear in front of people who have never heard of the therapist
   Hint

   Look at the section titled “What a directory profile is for”.

2. 2 / 10

   Which of the following field entries will most likely cause a profile to be excluded from a filtered short list?

   ALeaving the insurance field blankBStating current availabilityCListing specific specialties like “Perinatal mood disorders”DIncluding a current photo of your face
   Hint

   Check the paragraph on what makes a profile get the call.

3. 3 / 10

   When building referral relationships, what single item does the lesson suggest you leave with another clinician after meeting them?

   AA copy of your full resumeBA business card with your website URLCA brochure of your private practiceDA single page that says exactly what you treat, accept, and how to send someone
   Hint

   See the “Referral relationships with other clinicians, on purpose” section.

4. 4 / 10

   How long does a posted referral remain open on the Referrals Board before it expires automatically?

   A45 daysB30 daysC15 daysD60 days
   Hint

   Read the description of the Referrals Board expiration policy.

5. 5 / 10

   What happens if a group listing on the site receives no confirmation for 90 days?

   AIt is automatically deleted from the directoryBThe listing is immediately hiddenCThe provider is charged a feeDAn email nudge is sent to the provider asking if the group is still running
   Hint

   Look at the “Groups” section regarding the 90‑day check.

6. 6 / 10

   If a provider does not respond to the 90‑day nudge within an additional 14 days, what is the result?

   AThe listing is hidden automaticallyBThe provider’s account is suspendedCThe listing is moved to the Referrals BoardDThe group is marked as full
   Hint

   Continue reading the same paragraph about group confirmation.

7. 7 / 10

   To accept Oregon Health Plan (OHP) clients, a therapist must:

   ABe contracted with each CCO that covers the counties they serveBSign up on a statewide therapist portalCObtain a special OHP license from the state boardDRegister with the county behavioral health division
   Hint

   Refer to the “OHP clients route through CCOs” section.

8. 8 / 10

   Which phone number is identified as the main 24/7 line for Multnomah County’s Behavioral Health Division?

   A503‑988‑4888B800‑555‑0199C541‑555‑1234D877‑555‑0198
   Hint

   Find the county behavioral health details in the lesson.

9. 9 / 10

   According to the lesson, why is it important to keep every listing (directory, CCO contracts, county listing, one‑pager, website) identical?

   ATo reduce the amount of paperwork neededBTo ensure consistency of name, address, phone, and accepted servicesCTo improve search engine rankingsDTo meet state licensing requirements
   Hint

   Look at the “Keep every listing saying the same thing” paragraph.

10. 10 / 10

    What is the recommended frequency for reviewing and aligning all of your public listings according to the lesson?

    AEvery two yearsBMonthlyCAnnuallyDEvery six months
    Hint

    Check the advice given about the one‑pager and side‑by‑side review.