User Guide
How to use Oregon Providers
How to find a therapist, run your listing, or manage a practice.
Guide contents
Looking for therapy types?
Guides on approaches such as CBT, DBT, EMDR, and IFS live in the therapy guide library.
Open therapy guidesFor clients
Finding a therapist
There are three ways in. Search if you already know what you want, take the match quiz and answer a few questions instead, or open a topic page to read about a concern first. None of them needs an account, and nothing you type reaches a provider until you choose to contact one.

Start on the home page
Choose Therapy or Medication, add your insurance and what you need help with, and press Search. The buttons underneath open common lists straight away, such as providers who accept OHP or offer a sliding scale.

Search by what matters to you
Type a concern, a city, your insurance plan, or an approach such as EMDR, then press Enter. Under Therapy for, pick individual, couples, or family therapy, then narrow the list with the filters on the left. Each card shows fees, insurance, and whether the provider is taking new clients.

Read the full profile
A profile carries the license number with its Verified label, the bio, fees and any sliding scale, the insurance accepted, the practice, and who the provider works with. Contact or book from there, straight with the provider.

Answer a few questions instead
The match quiz asks about medication, concerns, insurance, format, location, and gender, one question at a time, then shows providers who fit. From the results you can contact them one by one or email several at once.

Browse by topic
Topic pages, such as the one for anxiety, explain a concern in plain words, link to related topics, and list the providers who treat it. The search box on the page narrows that list by city or ZIP.

Join a group
Filter therapy and support groups by audience, type, format, cost, and city on /groups. Sign up from the group’s page and the request goes straight to the provider who runs it.
Searching for an OHP plan
Choosing OHP asks which plan you are on (the plan name is on your CCO member ID card and in your OHP coverage letter). Providers who listed your plan come first, marked Takes and the plan name. Providers who accept OHP but have not named their plans come next, marked Accepts OHP, confirm your plan, so ask them before you book. Pick I’m not sure to see everyone who accepts OHP.
Contacting a provider
Every card opens a full profile with the provider’s bio, license, fees, insurance, and location, and a link to their own booking or contact page. I take no referral fee and never stand between you and the provider.
For providers
Running your listing
Search your name on /providers first. I import licensed Oregon providers from the public license boards, so you may only need to claim your profile, which takes about two minutes. If you are not there, register and I review the new listing, usually within one business day. After that, everything happens in your dashboard, one screen per job.

Dashboard
See your profile score out of 1,000 and the checklist of what is left to fill in. Your practices are listed below, with a Manage button for any you run.

Setup guide
Work through a short checklist. Each step says why it matters and opens the exact field that finishes it.

Profile
Set your name, photo, bio, contact details, and license, and say whether you represent a practice, prescribe, or supervise. The Accepting new clients and Visible in search switches, beside the page title and again under Status in the sidebar, decide whether clients can reach you.

Practice details
Pick your specialties, therapy methods, insurance, and fees. Drag to reorder: the first three in each list show on your profile and in search. If you take OHP, name each plan you bill so clients searching that plan see you first.

Links and media
Add your booking link, website, intro video, and social profiles. These become the buttons clients press on your profile, and I check that the booking link actually opens.

Photo and badge
Upload a headshot, then copy the Verified badge for your own website, email signature, or a Markdown page.

Privacy
Choose what shows publicly: hide your phone number, turn reviews on or off, and list any faith traditions you integrate or welcome.

Leads
Read match requests, reveal contact details within your weekly limit (Free 2, Basic 5, Pro 25), and reply by email. Skipping a lead that does not fit refunds the slot, and limits reset every Monday.

Referral network
Save the colleagues you refer to. They appear on your profile as your network, and referring or being referred adds points to your profile score.

Pages
Write extra pages for your profile, such as a service, a group, or an FAQ. Free includes 2, Basic 4, and Pro 8.

Posts
Write articles that rank in search and show on your profile. Every plan includes 15; keep a draft until it is ready, then publish.

Billboards
Pick search words, such as EMDR Bend, that show your card as a Featured Provider. Basic includes 1 keyword and Pro 3; the card pauses while you are not accepting clients.

Analytics
See who looked at your profile over 7, 30, or 90 days, what they did next, and which changes would bring more visitors. Basic and Pro add traffic sources, the daily chart, and Google Search figures.

Billing
Change plan, update your card, or download invoices in the Stripe portal. If a paid practice covers you, its plan shows here instead.

Account
Change your username, display name, and login email. This is your sign-in, separate from the public profile.

Security
Change your password. Pick one you do not use anywhere else.
Registering a new listing
Pick your license from the list (associates and residents choose their associate title), then enter the number from your board record. Oregon counseling board numbers must match the board’s format, for example C1234 for an LPC, T1234 for an LMFT, and R1234 for an associate; for other boards an unusual number only raises a warning. Not on the list? Choose Other and name your license.
Telehealth across Oregon, or an office out of state
If you see clients by telehealth anywhere in Oregon, tick Entire state instead of giving a city; your profile shows “Statewide, Oregon” and telehealth switches on. An office in another state is fine too, because what I verify is your Oregon license: the profile shows the office as City, ST and says you see Oregon clients by telehealth.
Still in school
Choose Student. You get a profile with a Student badge that supervisors and colleagues can reach by its link. It stays out of client search and has no booking or contact buttons. Once you are licensed or registered, change your license type in Settings, add your number, and I will verify you. A verified profile can change its license type or number at any time and keeps its badge while I check the new one.
Plans
Free listings always work. Basic ($10/mo) adds 5 contact reveals a week, 4 pages, 2 videos, a +100 profile score boost, deeper analytics, and 1 billboard keyword. Pro ($25/mo) raises that to 25 reveals, 8 pages, 5 videos, a +200 boost, SEO backlinks, and 3 billboard keywords. Your plan stays private: profiles and search cards never show it. Billboards are labeled as featured wherever they appear and never change the order of the regular results. Full details are on /pricing.
When your plan changes
If your plan gets smaller, or a payment stays unpaid, you have 14 days before anything changes. I email you with the pages, videos or billboard keywords that are over the new plan, and again on day 10. Unpublish the pages you can do without, or the newest are unpublished on day 14. Billboard keywords keep showing until day 14, then the first ones on your Billboards list show and the rest wait as Paused by plan limit. Nothing is deleted, and upgrading brings everything back. The 14 days without change come once every 90 days: if your plan drops again within 90 days, the new plan's features apply right away, though anything over the plan still gets 14 days before it is unpublished or paused. A payment that stays unpaid always gets the full 14 days.
For providers
Listing a group
If you run a therapy group, a support circle, or a consultation group, list it free in the public Groups directory. Sign-up requests come to you by email, so you decide who joins.

Add and manage your groups
Add a group with its type, meeting days and times, format, cost, insurance, and city, and switch accepting members on or off. Every 90 days I send a one-click check that it is still running.

Where people find it
Your group appears on /groups with its own page and a sign-up form that emails you.
For providers
Posting a job
Hiring an associate, a contract clinician, or a practicum student? Post the opening free on the public Jobs board. It goes live the moment you publish, with no approval step. Applicants write to the email address you give, so applications come straight to you and never pass through the directory.

Start from the Jobs tab
Open Jobs under Clients in your dashboard and press Post a job. Once you have postings, each one shows whether it is open and how many days it has left.

Fill in the posting
Four things are required: the job title, at least one employment type, the work setting, and the email for applications. Press Publish and the job gets its own page on /jobs.
What each field is for
- Job title: the title people search for, such as Licensed Professional Counselor.
- Summary: one or two sentences, shown on the job card in the list.
- Employment type: full-time, part-time, contract, per diem, internship or practicum, or supervision. Tick every one that fits.
- Work setting, city, and schedule: in person, hybrid, or remote; where the office is; the hours or caseload.
- Pay: a line in your own words, plus an optional range (from, to, and per hour, year, or session) that search engines can show.
- About the role, What you’ll do, Education and licensure, Requirements, Benefits: a short paragraph, then four lists. Put one item on each line and each line becomes a bullet.
- How to apply: the email that receives applications, an optional link to your own application form, and a note on what to send.
Sixty days, then renew
Every posting runs for 60 days from the day you publish it, then leaves the board on its own. I email you a reminder a week before it ends. Press Renew on the Jobs tab at any time to start a fresh 60 days. Editing a posting keeps its current end date.
Closing or deleting
Close takes a filled job off the board but keeps it in your list, and you can still open its page. Reopen puts it back up for another 60 days. Delete removes the posting for good, after you confirm.
For providers
Referring a client to a colleague
When a client is not the right fit, post what they need to the members-only Referrals Board and let Oregon colleagues raise their hand. Only verified members can see the board, search engines never index it, and client names are never shared.

Post and review referrals
Describe what the client needs (specialty, insurance, virtual or in person) without identifying them. Open Interested to approve the best fits, then send your client a shortlist from your own email. Referrals close after 30 days and can be renewed.

Help a colleague
Browse open referrals on /referrals and press I Can Help when you can take one. The colleague who posted it is notified.
For providers
Learning the business side
Short lessons on what grad school left out: forming an LLC, getting on insurance panels, billing, documentation, telehealth rules, and marketing. Every lesson, video, and download on /learn is free with no account. They are general information, not legal, tax, or billing advice, so check the sources before you act on a deadline or a fee.

Pick a lesson
Start with the question you are facing now, or read a category straight through: every lesson links to the one before and after it.

Check the sources
Watch the video at the top when there is one, download templates under Documents, and follow each rule or statute the lesson relies on under Sources.
Suggest a topic or write a module
I write most of the lessons and add other providers as authors one at a time. Once you are an author, a Modules tab appears in your dashboard, and you can also turn a saved blog post into a draft module from the panel under the post editor. Have a topic in mind? Tell me.
For everyone
The Mental Health Store
Apps, courses, books, and practice tools made by people in the Oregon mental health community. Each listing credits its maker and links straight to the product. Browsing is free, and so is listing your own after a short review.

Browse tools
Filter by category, from mobile apps and courses to assessments, and open a listing to see who made it and where to get it.

Submit your own
Submit a product from the Mental Health Store tab in your dashboard, see whether each one is live, pending, or needs changes, and edit the listing any time.
For everyone
Using the directory with your AI
Add https://orcounselors.com/api/v1/mcp as a custom connector in Claude, ChatGPT, or another assistant. There is no key and no account. Your assistant can then search providers verified on the directory, read profiles and articles, and send you to a profile to make contact. It only reads: nothing on a listing changes through it, and providers still edit everything in the dashboard.

Set it up once
The setup page walks through adding the connector in each assistant and lists what your assistant can do once it is connected.
For practice administrators
Running a practice
One plan covers your whole group: run as many practice locations as you need, with shared billing and a single dashboard, and pay only for your total member providers. It works the same for a solo practice, a small group, or a team across several offices. You need a provider profile first, so the practice has an owner; then start at /clinic-register. If your providers never touch a login, managed profiles let your intake team run every listing from one account.

Overview
Check the practice score, team size, leads, and pending invites, and use the quick actions to add a location, upload a logo, or write a practice post.

Setup guide
Follow the checklist that gets the practice live, from the basics and bio to inviting your team.

Profile
Write the practice name, tagline, and bio patients read first. Turn off Visible in search to take the practice out of search results and hide its page from the public; turn it back on to list it again.

Practice details
Choose the specialties, methods, and insurance patients filter by. Drag to reorder; the first three in each list are featured.

Links
Add the website, booking link, and social profiles that become the buttons on your practice page.

Privacy
Say whether the practice is accepting new patients, and hide the phone number, email address, or reviews from the public page.

Members
Invite providers by email to run their own listing, or add managed profiles your team runs for them. Invites expire after 30 days, and every member picks up the practice’s plan automatically.

Media
Upload the logo, choose a round or rectangular shape, and add office photos. Drag to reorder; the first photo becomes the page header. Photos by plan: Free 3, Starter 5, Growth 15, Enterprise 20.

Team pages
See the pages your members have written for their own profiles, all in one list.

Marketing pages
Create practice pages for services, events, or FAQs, and set the title and description Google shows. Pages by plan: Free 2, Starter 5, Growth 8, Enterprise 10.

Practice posts
Publish articles under the practice name. They appear on the blog, on your practice page, and as related reading on each member’s profile.

Leads
Assign each patient lead to a provider and track its status. The weekly reveal pool is each member’s plan quota times your active members.

Billboards
Add search words that show your practice as a Featured Clinic in results. The card is built from your logo, so no image is needed. Keywords by plan: Free 0, Starter 3, Growth 5, Enterprise 10.

Analytics
See views, visits, and contact clicks for the practice page and every member profile combined, over 7, 30, or 90 days.

Billing
Pick a plan, manage the card and invoices in Stripe, and see how many seats are in use. One invoice covers every member and every location.

Account
Update the username and display name, and add another practice location under the same plan at no extra cost.
Practice plans
You pay for people, not pages. A free account runs up to 4 practice locations and every paid plan runs as many as you need, all on one bill. Each paid plan passes its tier down to every member: Starter ($35/mo, up to 8 members) gives members Basic, Growth ($79/mo, up to 25) gives members Pro plus a +200 practice score boost, and Enterprise ($149/mo, up to 50) adds dedicated onboarding and priority support. Provider billboard keywords are the one perk members do not inherit: they come only with a provider’s own Basic or Pro plan. Compare them at /clinic-pricing.
When your plan changes
If your practice moves to a smaller plan, or a payment stays unpaid, nothing changes for 14 days. I email you that day with what changes and exactly what is over the plan, and again on day 10. Nobody leaves your practice on a plan change: every team member, managed profile and practice admin stays on your practice page, and practice admins keep their admin access. What changes for your team is only the plan they get through the practice, from day 14, and any member with their own login who would lose part of it gets a short note from me the same day. If your team is bigger than the new plan's seats, you can't add a provider or make a new practice admin until you upgrade on the Billing tab or fewer people are on the team. Meanwhile Your plan changed, linked from a banner on every dashboard tab, shows what changes and, if the new plan includes billboard keywords, lets you tick the ones to keep. On day 14 anything over the plan pauses: billboard keywords stay saved but stop showing, and extra pages, photos and videos are hidden newest first. Nothing is deleted, and upgrading brings it all back on its own. Your listing, reviews, posts and verification are never touched. The 14 days without change come once every 90 days: if the plan drops again within 90 days, the new plan's features apply right away, though anything over the plan still gets 14 days before it pauses. A payment that stays unpaid always gets the full 14 days.
More than one office
Each location gets its own practice page, and they all share one plan and one member allowance. Add one from Billing or Account with Add another location. Your main practice holds the subscription, so you are billed once however many offices you list.
Verification
Approved practices get a verified badge, higher ranking, and the practice chip on member profiles. Submission is automatic after registration, and approval usually takes one business day.
Managed profiles: run the whole roster from one login
Some practices route every inquiry through a central intake team, and their therapists never touch a directory login. With managed profiles, your practice creates each provider’s profile, keeps it current, and decides when it goes live. The provider needs no account, and new inquiries go to your practice email or any lead address you choose per provider. Invited members and managed profiles share the same roster.
Turn on managed profiles
On Members, click This practice manages member profiles. A practice administrator signs a short one-time agreement covering provider consent and content responsibility, which unlocks Add provider and sends a signed copy to your inbox.
Edit and publish
Each managed profile has a full editor with a photo cropper, bio, specialties, insurance, fees, and location. New profiles start hidden, so nothing appears in the directory until you switch it on.
Verification follows the practice
Once your practice is verified, every profile you add is verified with it, with no paperwork per provider. Each one shows the Verified badge and appears in match results as soon as you set it live.
Jobs: hiring for the practice
Practice administrators post openings from Jobs under Growth in the practice dashboard, and each one appears on the public Jobs board under the practice name. The form and the rules are the same as for a provider’s own postings: live at once, 60 days on the board, and applications sent only to the email you enter.
Who can post
Anyone who administers the practice can post, edit, renew, close, or delete its jobs. Members who post from their own provider dashboard list the job under their own name instead.
Where applications go
Each posting has its own application email, so a hiring manager or an HR inbox can receive applications for one role while the practice email handles everything else. Applicants write to that address directly, and nothing they send passes through the directory.
For partners
Publishing as an organization
Partner accounts are for community mental health groups, nonprofits, and professional networks that write for the directory or promote it. Partners do not receive leads or manage providers. Apply at /partner-register; approval usually takes about two days. Your posts appear in the blog feed and on your partner page, and you can post job openings for your organization.

Home
Switch your public page on or off, see what is left to fill in, and submit an app or tool to the Mental Health Store.

Profile
Set your organization’s photo, name, partner type, and tagline, and write the About text for your public partner page.

Posts
Write articles under your organization’s name, and publish, unpublish, or edit them from one list.

Account
Check your login email and change your password.
Jobs: hiring for the organization
Approved partners post openings from Jobs in the partner dashboard. Each one appears on the public Jobs board under the organization’s name and in an Open positions list at the end of your partner page. The form and the rules match a provider’s own postings: live at once, 60 days on the board, and applications sent only to the email you enter.
Who can post
The account that owns the partner page posts, edits, renews, closes, and deletes its jobs. A partner still waiting on approval cannot post yet, and while a partner page is hidden its openings stay off the board.
Where applications go
Each posting carries its own application email. It starts as your contact email, and you can point it at a hiring manager or an HR inbox instead. Applicants write to that address directly, and nothing they send passes through the directory.
Plans
Pricing at a glance
Start free and upgrade any time. The full feature tables and the monthly or annual switch are on the pricing page.
- Directory listing
- 2 marketing pages
- Unlock 2 patient contacts a week
- Profile score boost (+100)
- 4 marketing pages
- Unlock 5 patient contacts a week
- 1 billboard keyword New
- Deeper analytics New
- Everything in Basic
- Profile score boost (+200)
- SEO dofollow backlink
- Unlock 25 patient contacts a week
- 3 billboard keywords New
- 8 members, all locations
- Members get Basic (no provider billboards)
- 3 billboard keywords New
- Deeper practice analytics New
- 25 members, all locations
- Members get Pro (no provider billboards)
- 5 billboard keywords New
- Practice score boost (+200)
- 50 members, all locations
- 10 billboard keywords New
- Priority support
- Dedicated onboarding
Every provider plan includes
- The provider referral board and provider groups
- Learn lessons, quizzes and study guides
- Headline profile analytics and your profile score
- A share card image for your verified profile
- A place on printable referral lists once you are verified
- The dashboard help assistant
Every practice plan includes
- Headline practice analytics and your practice score
- Up to 15 practice blog posts
- A share card image for your public practice page
- The dashboard help assistant
For everyone
Privacy and crisis resources
I never sell your data, and nothing reaches a provider unless you send it.
- No data brokers, no ad networks, and no analytics that identify you personally.
- Browsing needs no cookies. Choosing Accept on the banner turns on Google Analytics and a visit counter: a random number that holds no searches and nothing you type, deleted when you turn analytics off under Your Privacy Choices.
- Contact forms relay through the server, so your email stays private until you choose to share it.
- Full details: Privacy Policy · HIPAA statement · Terms
- If you are in crisis: call or text 988. The Suicide & Crisis Lifeline is free, confidential, and answered 24 hours a day.
Help
Still stuck?
Check the FAQ or write to me. I reply within one business day.
- FAQ: common questions with direct answers
- [email protected]: straight to me
- Contact form: the same inbox, no login needed

